GENERAL
How many tables fit in each 10Stack Pallet?
Our 10Stack Pallets say what they mean and mean what they say. Each pallet is specifically designed to stack and store 10 tables.
Do the tables come without the bench seats?
No. Our tables are designed as a table/bench combo. With a 4-person bench on each side, plus the two “free” ends, which easily allow for wheelchairs to slide up, our tables keep you in good company.
Can we have the tables painted a different color or customized?
Yes and no. Depending on the size of your order, it may be possible to customize the color of your tables and benches. Please contact james@thegoodtable.co to find out more.
How many people can fit around the table?
Our tables are designed to fit eight (8) people (four on each bench), plus room on either end for a freestanding chair or wheelchair. So that makes 10 at max.
Do the tables come in different sizes?
Our tables are all one size.
Does the table come with an event umbrella?
Our tables have a hole through the centre which enables you to place a large umbrella over the table. We do not supply umbrellas at this time.
Can the tables be stored outside?
While our tables are built tough to withstand the weather, they are not designed to be stored permanently outdoors. We recommend the tables be packed up and stored under cover when not in use.
Are the tables waterproof?
Yes, our tables are finished with a waterproof paint that can withstand the rowdiest of beer festivals. We don’t, however, recommend they be stored outside in the elements long-term.
Is there a weight limit for the tables or benches?
Our tables are rated to hold x pounds, and each bench seat is rated to hold x pounds.
Can I buy just one table, or do I have to buy the set of 10 with the 10 Stack Pallet?
Our tables and 10Stacks are designed to be sold as a minimum order of 10 tables and a 10Stack. If you are an existing customer who needs an original table replaced, we are happy to work with you on that.
Do you sell replacement parts?
We sure do. Our aim is to produce a table that can be replaced in part or whole. If you need any replacement parts, please contact james@thegoodtable.co
SHIPPING
What are your shipping lead times?
Tables are built and assembled in Denver Colorado and if stock is available, your order will be shipped within 5 business days. If stock is not available, lead times will vary and you will be advised at the time of your order.
Where do you ship to?
We ship to the 48 contiguous states.
Do you ship for free?
Shipping will be determined by the size of your order. Generally, we ship using Ground Transport.
Do you ship internationally?
At this time, we do not ship internationally or to Hawaii, Alaska or Puerto Rico.
Can you expedite shipping?
We can do our best to get the stock you need as soon as possible, however, due to the bulky nature of the tables, we can only go as fast as the highway speed limits allow.
Can I pick my tables up from a warehouse?
Tables are made and assembled in Denver CO. If you’re in the neighborhood, then we can arrange for you to pick them up. All arrangements must be made prior to pick up through james@thegoodtable.co.
RETURNS
What is your return policy?
We stand by the quality of our product and trust that you have done the research to know you are buying an item that suits your needs. As such, items once purchased cannot be returned.
I received a damaged or defective item in shipment. What should I do?
So sorry to hear that! Please contact us at james@thegoodtable.co within 10 days of delivery with the following information:
Order Number
First and Last Name
Company Name
Explanation of Damage/Defect
Photos of Damage/Defect
Upon receiving notification of a claim, we will follow up with you within one (1) business day to make arrangements for a replacement or refund as necessary. No restocking fees or return shipping costs will apply.
How do I go about making a return?
Please contact james@thegoodtable.co to arrange returns.
PRODUCT SPECIFICATIONS
What colors does The Good Table come in?
The table and bench seats are finished in a smooth dark brown color. The legs and fasteners are black.
Can I customize the color of my table?
We are happy to work with you to customize your color, however minimum order requirements and timeframes are a factor. Please contact james@thegoodtable.co to discuss this further.
What are the table dimensions?
The table top is 77 inches long x 24 inches wide x 30.5 inches high.
The bench seats are 77 inches long x 9.5 inches wide x 19 inches inches high.
What material are the table and benches made from?
The tabletop and bench seats are made from a 3/8” plyboard, finished with a water-resistant paint and polyurethane coating. The legs are made from lightweight durable plastic.
How much do the table and benches weigh?
Each table weighs 101 lbs
How much weight can the table hold?
Each table has been rated to hold 1,600 lbs.
How much weight can the benches hold?
Each bench has been rated to hold 800 lbs.
Can I stack and store less than 10 tables in the 10Stack Pallet?
In short. Yes you can.
What is the 10Stack Pallet made from?
The pallet is made out of galvanized steel. This material is rust resistant (unless you’re storing it in salt water - not recommended).
How much does the 10Stack Pallet weigh when fully stacked?
The 10Stack Pallet weighs 1300 lbs when fully stacked.
What are the 10Stack Pallet dimensions?
The 10Stack Pallet is 55 inches wide x 44 inches deep x 86 inches deep.
CARE & MAINTENANCE
How do I clean the table and benchtops?
The best method of cleaning the benches and table tops is by using a mild soap or dishwashing detergent. We’ve found using a soft mop or broom does the trick.
Can the table be stored outside
The tables are designed for hardy outside use over a short-term. They can withstand some weather (sun, rain, snow) over a short period, however permanently storing tables outside for extended periods of time is not recommended, or covered by our warranty.
Can I get a cover for my 10Stack?
You can order a custom canvas cover for your 10Stack from us.
Is there anything I can’t/shouldn’t put on the table?
Use common sense here, but anything that will severely damage the top or is over the rated weight limit is not recommended or covered by our warranty.
TABLE SET UP
How do you set up and pack away the tables?
Our tables have been made to easily set up and pack away. We’ve timed it and each table can take as little as 10 seconds for one person to erect. That’s pretty quick!
Remove tables from the 10Stack and place it flat on the floor facing up.
Go to one end and lift the table end.
Reach under and pull the plastic leg towards you until it comes to a natural stopping position.
Go to the other side and do the same with the other end.
Once both ends are lifted, tap the top of the table down and it’s all secure and ready to use.